BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 08-02-2009, 10:07 AM   #1 (permalink)
New Member
Join Date: Apr 2009
Model: 9000
Carrier: Starhub
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem with volume control

Please Login to Remove!

My volume control is not working. I can't seem to increase or decrease the volume control while playing media files or ringtones. At the moment, the volume is the at lowest, so whenever i play youtube or media files, I can't hear anything at all.

Anyone out there has this encounter before? I went down to my service provider and they upgraded the software. However, it only worked momentarily. When i got back, the same problem happen again.
Old 08-02-2009, 12:43 PM   #2 (permalink)
Knows Where the Search Button Is
wickedford82's Avatar
Join Date: Jul 2009
Location: Algonquin, Illinois
Model: 9000
PIN: 20E2DD59
Carrier: at&t
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts

There's really only three things you can try, if you haven't already....

1. Restart the device by pressing and holding in the Alt+Ctrl(aA)+Del.
"If that doesn't work..."

2. Pull the battery and leave it out for 5 minutes.
"If that still doesn't work..."

3. I would then suggest wiping the device.
a. First, perform a backup on the unit (Back up all device application data).
b. Go to Options> Security Options> General Settings
c. In 'General Settings', press the menu key and select 'Wipe Handheld'.
d. Leave 'Include third party applications' unchecked.
e. Press Continue
f. Enter 'blackberry' to confrim and press the trackball; the wipe process will begin.

4. After the wipe is completed, you can then restore your device from the back up you performed before the wipe. Hopefully these steps will help and resolve the issue...GOOD LUCK!

"Some things Man was never meant to know. For everything else, there's Google."
"I'm not anti-social; I'm just not user friendly"
Old 08-02-2009, 02:20 PM   #3 (permalink)
Thumbs Must Hurt
Join Date: Apr 2005
Model: 950
Carrier: T-Mobile
Posts: 185
Post Thanks: 0
Thanked 0 Times in 0 Posts

I've seen several Bolds with volume control problems.

Seems to be a hardware issue.
Old 08-02-2009, 06:04 PM   #4 (permalink)
BlackBerry Extraordinaire
miamirulz29's Avatar
Join Date: Apr 2009
Location: The 305!
Model: 9000
Carrier: AT&T
Posts: 1,219
Post Thanks: 0
Thanked 0 Times in 0 Posts

Or you can wipe the device using jl cmder. How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD   picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.