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Old 08-02-2009, 03:36 PM   #1 (permalink)
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Default Missing calls because phone doesn't ring for long enough

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Hi All,

I've now discovered a new frustration. I'm new to the BB Bold -- having only a week ago upgraded from an iPhone. I'm in the UK and am running on the three network (that's the one for which there's absolutely no information about apn's and the rest, but that's another story).

My frustration is that I've now missed a number of calls because the thing doesn't ring properly!

If I receive an SMS, it gives a little beep. That's nice. If I receive an e-mail it vibrates four times. That's nice too.

If I receive a telephone call, it vibrates once then rings once then goes straight to voicemail. Because of the initial vibrate, it might be an incoming e-mail. Then I get just one ring to try and grab it from the case. But I'm just not fast enough.

I've looked on the FAQ but not found an answer. I found something about changing the ring tone on an 8800 by going to the "sounds" menu -- but I haven't found that on my Bold handset anywhere.

I want a phone that at least gives me a chance to pick up my calls.

Any hints gratefully received.
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Old 08-02-2009, 04:12 PM   #2 (permalink)
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PROFILES
Scroll to the top of your home screen where you will see a speaker icon.
this is profiles
you can edit etc in there.
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Old 08-02-2009, 04:27 PM   #3 (permalink)
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Most carriers set their default "ring time until voicemail" picks up time to 15 seconds. That time is controlled by the carrier. They will normally extend that to 30 seconds. You need to call your carrier and ask specifically about extending the "ring time until voicemail".

In your profiles, you can set your ringtone, but remember your short 2 second ringtone might ring 7 times in 15 seconds, and my 10 second ringtone might ring 1.5 times, so ... since it is all controlled by the carrier, you need to call them.
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Old 08-02-2009, 06:37 PM   #4 (permalink)
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Default How to edit the profile

Quote:
Originally Posted by Midnightdraven View Post
PROFILES
Scroll to the top of your home screen where you will see a speaker icon.
this is profiles
you can edit etc in there.
Thanks for that.

When I do that (scroll to the speaker icon) all I seem to be able to do is choose the profile. Using the scroll thing just selects a profile, using the Blackberry button does nothing. What do I press to edit?
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Old 08-02-2009, 06:44 PM   #5 (permalink)
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you scroll to ADVANCED
then highlight the profile you wish to change.
press bb button and click edit.
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Old 08-02-2009, 07:41 PM   #6 (permalink)
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You will be able to remove the vibrate from your phone notification there, and have only ringing, but you will not be able to extend the amount of rings OR the amount of time the phone will ring. To do that, follow my advice above.
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Old 08-02-2009, 09:33 PM   #7 (permalink)
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Wirelessly posted (My name is Bubbles)

Also try BBLight, it has a setting to vibe and ring together and its free.
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Old 08-03-2009, 03:38 AM   #8 (permalink)
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Quote:
Originally Posted by Midnightdraven View Post
you scroll to ADVANCED
then highlight the profile you wish to change.
press bb button and click edit.
Ah. That makes more sense. Thanks for that one.

If I change one profile -- for example by changing the ringing tone for the telephone portion -- do you know if there is there an easy way to propagate the change to the other profiles? Or even, is there some software to set up a whole batch of profiles without having to change each separate line?

Oh, and to make it harder to answer, I'm mainly a Mac user.

Thanks.
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Old 08-03-2009, 03:40 AM   #9 (permalink)
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Quote:
Originally Posted by JSanders View Post
You will be able to remove the vibrate from your phone notification there, and have only ringing, but you will not be able to extend the amount of rings OR the amount of time the phone will ring. To do that, follow my advice above.
Thanks again for the advice about talking to the provider. So far, I've not been able to find anyone there who has any idea what I'm talking about -- but I have had fun pressing loads of buttons to talk to different departments!

I'll wait until they're more awake later this morning.
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Old 08-03-2009, 03:44 AM   #10 (permalink)
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Quote:
Originally Posted by DacyJ View Post
Wirelessly posted (My name is Bubbles)

Also try BBLight, it has a setting to vibe and ring together and its free.
Dacy,

Thanks for that. Are there two versions of BBLight? The only one I can find by searching turns on the backlight of the screen -- or keeps it -- for when you're watching video. There don't seem to be any options to change things like the ring tone in this one.

TIA
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Old 08-03-2009, 05:02 AM   #11 (permalink)
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Quote:
Originally Posted by G8TQH View Post
Ah. That makes more sense. Thanks for that one.

If I change one profile -- for example by changing the ringing tone for the telephone portion -- do you know if there is there an easy way to propagate the change to the other profiles? Or even, is there some software to set up a whole batch of profiles without having to change each separate line?

Oh, and to make it harder to answer, I'm mainly a Mac user.

Thanks.
No, you have to change the ringtone for phone in every profile you wish to change it for.
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