BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-03-2009, 11:26 AM   #1 (permalink)
Thumbs Must Hurt
 
egyptianempire's Avatar
 
Join Date: Feb 2009
Location: london
Model: 9900
PIN: N/A
Carrier: three
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default bad connection bold 9000

Please Login to Remove!

Hi, my bold has started to ring once when someone calls and disonnect. The caller hears only a flatline tone just like a disconnected phone. I can make calls etc and the email works but callers can't get through, any one know what i can do? I have connected it to my pc and reinstalled the software etc but no change.
Offline  
Old 08-03-2009, 01:01 PM   #2 (permalink)
Knows Where the Search Button Is
 
wickedford82's Avatar
 
Join Date: Jul 2009
Location: Algonquin, Illinois
Model: 9000
OS: 4.6.0.167
PIN: 20E2DD59
Carrier: at&t
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It sounds like it might a service issue. Have you tried contacting customer service of the carrier you're with?
__________________
Tony


"Some things Man was never meant to know. For everything else, there's Google."
"I'm not anti-social; I'm just not user friendly"
Offline  
Old 08-03-2009, 01:25 PM   #3 (permalink)
Thumbs Must Hurt
 
egyptianempire's Avatar
 
Join Date: Feb 2009
Location: london
Model: 9900
PIN: N/A
Carrier: three
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

No it's not that as it works sometimes i have found.
Offline  
Old 08-03-2009, 02:01 PM   #4 (permalink)
BlackBerry Extraordinaire
 
kirrinjones's Avatar
 
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.610
PIN: 208E7C41
Carrier: LIME, Jamaica
Posts: 1,533
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you noticed if its when you're in a certain area that this happens? Could be a signal quality issue.

You should still consider having customer service check on it.

Have you considered a OS upgrade?
Offline  
Old 08-03-2009, 02:07 PM   #5 (permalink)
Thumbs Must Hurt
 
egyptianempire's Avatar
 
Join Date: Feb 2009
Location: london
Model: 9900
PIN: N/A
Carrier: three
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Hi, no i've had the phone long enough to know it's not the network. Which OS do you recommend?
Offline  
Old 08-03-2009, 02:17 PM   #6 (permalink)
BlackBerry Extraordinaire
 
kirrinjones's Avatar
 
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.610
PIN: 208E7C41
Carrier: LIME, Jamaica
Posts: 1,533
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Well I would always recommend the latest OS (as indicated in the 9000 forum), however, I do not have the latest OS installed, I have .282 installed so I can only comment on that OS and I have gotten very good battery life, memory, network signal, performance from my device with this upgrade. .247 was also great. So I can recommend .282.

Make sure to backup your media card just in case.
__________________
-----------------------------------------------------
Website - http://kirrinjones.wordpress.com
Twitter - http://www.twitter.com/kirrinjones
Offline  
Old 08-03-2009, 03:42 PM   #7 (permalink)
Thumbs Must Hurt
 
egyptianempire's Avatar
 
Join Date: Feb 2009
Location: london
Model: 9900
PIN: N/A
Carrier: three
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Cool, i'll try it.
Offline  
Old 08-03-2009, 05:01 PM   #8 (permalink)
BlackBerry Extraordinaire
 
miamirulz29's Avatar
 
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by kirrinjones View Post
Have you noticed if its when you're in a certain area that this happens? Could be a signal quality issue.

You should still consider having customer service check on it.

Have you considered a OS upgrade?
I agree with the os update, but you should also call your carrier to see if it's a problem on their end.
Offline  
Old 08-04-2009, 04:34 AM   #9 (permalink)
Thumbs Must Hurt
 
egyptianempire's Avatar
 
Join Date: Feb 2009
Location: london
Model: 9900
PIN: N/A
Carrier: three
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Hi, do you have the link to .282 OS?
Offline  
Old 08-04-2009, 05:10 AM   #10 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

its in the stickied link at the top of the bold forum!
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 08-04-2009, 05:15 AM   #11 (permalink)
Thumbs Must Hurt
 
egyptianempire's Avatar
 
Join Date: Feb 2009
Location: london
Model: 9900
PIN: N/A
Carrier: three
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Which one?
Offline  
Old 08-04-2009, 05:19 AM   #12 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

the one that says .282 in the title
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 08-04-2009, 05:25 AM   #13 (permalink)
Thumbs Must Hurt
 
egyptianempire's Avatar
 
Join Date: Feb 2009
Location: london
Model: 9900
PIN: N/A
Carrier: three
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

of course, you know me by now!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.