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Old 08-06-2009, 01:22 PM   #1 (permalink)
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Exclamation (null.point.exception) HELP!!????

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i have the lastest update on my bold. but it keeps restarting, and coming back on as this odd screen with half my icons gone, i have no access to email, text, or anything really. it has a pop up that says (uncaught.exception) and (null.point.exception) and other stuff about language.
i called the help desk and they just tell me to restart it.
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Old 08-06-2009, 01:30 PM   #2 (permalink)
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Welcome to the forums. Try pulling the battery if that doesn't work reinstall the OS.
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Old 08-06-2009, 03:33 PM   #3 (permalink)
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i already tried the battery. it only fixes it temporarily, it just happens again. ill try reinstallin the OS. thanks
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