08-09-2009, 06:02 PM
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| | Faulty Bold OS? Anyone here work for RIM?
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I've been pretty vocal about my problems with AT&T in the NYC area. I filed a BBB complaint saying, becasue of the network in the NYC area, I get a considerable amount of dropped calls. AT&T has failed to fix the problem and I should be let out of my contract (all six lines).
The CSR assigned to this is helpful and responded that the AT&T network teams in my area say there is no problem with the network, it is a software issue with the Bold. I disagreed but can't prove it. They offered, since it was a problem with the Bold, to send me a Curve. I declined and said I'd have to have a 3G PDA phone, they let me select whatever I wanted so now I have a Fuze.
Haven't had a chance to try it yet in Manhattan. I couldn't refuse their offer to assist me or my case gets closed and from what I read on other forums I'm not expecting anything except more dropped calls.
So, I'm wondering if any one here that may work for RIM or know if RIM has acknowledged any OS issues with the Bold that causes calls to drop. I've read in other forums that AT&T is telling other users the same when they call to complain.
Last edited by mgerbasio : 08-09-2009 at 06:03 PM.