BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-15-2009, 11:14 AM   #1 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8800
PIN: N/A
Carrier: fido
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Cannot Download BBM.. Help!!

Please Login to Remove!

Hi,

I recently bought an unlocked Rogers Blackberry 9000. I live in Canada and am using it on a 1 year Rogers contract. I have a data plan and my browser works perfectly. I can log onto the internet using my phone and can download applications etc; However, Every time I try to download BBM i get the message,

"Notice: Sorry, your device does not meet the system requirements that are needed to support BlackBerry Messenger for Software versions 4.0 and 4.1"

Some additional information:
- BBM is not installed on my phone nor is it hidden
- No issues with the PIN not working
- I am able to send PINs
- Have the latest version of Desktop Manager
- I have the correct data plan
- My phone has more than enough memory
- I have tried taking the battery out and re seting the phone

I have tried to get this working for days now and this is a last resort, I have no idea why this wont work. Any help from anyone would be greatly appreciated!!

thanks.
Offline  
Old 09-15-2009, 11:17 AM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Follow these steps:

http://www.blackberryforums.com/gene...ilanguage.html

Make sure you place a check next to BBM.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 09-15-2009, 12:10 PM   #3 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8800
PIN: N/A
Carrier: fido
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default thanks

Thanks Conyers, your help is greatly appreciated. It worked.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.