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Old 09-15-2009, 12:04 PM   #1 (permalink)
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Hey Team,

I had an interesting issue and I'm wondering if I should still go through with the RMA for the device or cancel it.

Last night at around 2000hrs, my Bold bricked itself (continuous red light, nothing on screen). After a battery pull, I ended up getting nothing (no light, nothing on screen).

After playing with it until around 0000hrs, I gave up and just left it. Picked it up today around 1230hrs, decided to give it a try, battery back into the device and it boots up.

I had already switched over everything to my backup blackberry (8300 Curve) and now I'm running a full backup on the bold.

Should I go with the RMA and get a new device or should I cancel the RMA and stay with this device?
Has anyone else had this problem before?

Thanks,
--Phil
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Old 09-17-2009, 05:12 PM   #2 (permalink)
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--Phil

Quote:
Originally Posted by Medic48 View Post
Hey Team,

I had an interesting issue and I'm wondering if I should still go through with the RMA for the device or cancel it.

Last night at around 2000hrs, my Bold bricked itself (continuous red light, nothing on screen). After a battery pull, I ended up getting nothing (no light, nothing on screen).

After playing with it until around 0000hrs, I gave up and just left it. Picked it up today around 1230hrs, decided to give it a try, battery back into the device and it boots up.

I had already switched over everything to my backup blackberry (8300 Curve) and now I'm running a full backup on the bold.

Should I go with the RMA and get a new device or should I cancel the RMA and stay with this device?
Has anyone else had this problem before?

Thanks,
--Phil
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BlackBerry PlayBook 64GB, 9900, 9810, 9800, 9780, 9700, 9000, 8310, 8220, 8700R, 8100, 8300, 7290
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Old 09-18-2009, 10:03 AM   #3 (permalink)
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Wirelessly posted (8700c)

I think the answer is an easy one. Rma it. You got a backup, got your data, they're offering an rma, take it. Obviously something is wrong with the device you have.
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Old 09-18-2009, 02:02 PM   #4 (permalink)
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Old 09-19-2009, 09:18 PM   #5 (permalink)
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I have the same problem! I switched out batteries and it would not turn back on! No light or nothing. I waited 5 hours and turned it on with out a sim card then it turned on. So I put my sim in and tried to turn it back on, same problem! 5 hours later.... put my sim and it powered on finally! Now I scared, if my phone dies or the battery comes out, i am going to be SOL! Time for a warranty I think....
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