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Old 09-16-2009, 10:34 AM   #1 (permalink)
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Default Desktop Manager backup issue

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I am using ver. 5.0.0.11 of DM to back up my Bold.

When I back up my device about 3/4 of the way through in the section titled "Attachment Data", I receive the following:
Warning
Error backing up database(s). [Profiles] 11 0f 14 entries retrieved.

Nothing to do but click on OK button.

Continues running and get this final message: "Backup file successfully created."

1. What does that mean?
2. What is the "Attachment Database"?
3. How do I fix this?
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Old 09-16-2009, 10:38 AM   #2 (permalink)
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Browser - menu - options - cache operations
clear each one

then try the backup again.

despite where the backup fails, browser cache is usually the culprit for failed backups.
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Old 09-16-2009, 11:24 AM   #3 (permalink)
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Cleared caches as suggested. Identical problem at exact same spot. No Bueno.
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Old 09-16-2009, 11:31 AM   #4 (permalink)
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Despite what RIM and everyone says, there are STILL issues with backing up your device using BB DM 5.x. I solve the problem by falling back to DM 4.7. Es muy bueno.
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Old 09-16-2009, 01:03 PM   #5 (permalink)
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I have no problems backing up my device on DM 5....
but its perhaps that I dont have alot to backup.
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