12-20-2009, 07:01 PM
Join Date: Dec 2009
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Well something got corrupted and I'm getting an error message on bootup "Java.Lang.NullPointerException".
It is effecting my message box, mail is not pushing through.
I've checked the tech forums, AT&T tech support is closed for the night. Tried downloading the new OS from blackberry, but when I connect the unit to the computer and run the blackberry desktop software I can not back up my blackberry and I get a fatal error when I try to upgrade the OS which is supposed to automatically back up data as part of the process.
HELP, how do I get the software to to upgrade. An OS re-install is supposed to be the fix for this error.
And yes, I pulled the battery numerous times.