Originally Posted by anameli
Thanks everyone for all the advice. Did all the checking and re-checking every folder. No hidden messages, nothing.
So, I just pulled the battery out once more, left the device battery-less all night, and this morning I put it back on, turned the phone on, and the icon had disappeared.
These phones are temperamental.
I had the same problem. There is one message icon on your Blackberry that is hidden, I think it gathers up all your messages.
It gathers your e-mails as well as your SMS/MMS, voicemail indication and missed calls.
What you have to do is, get on your home screen, check show all. Look for an icon that looks like an envelope. Open it, scroll down the list and you will see unopened items clear them and you should be all set.
Not if you want that icon to show up all the time, select it, but don't click and then press the berrys button, next make sure Hide is not check.
Let me know if this helps.