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Old 09-21-2009, 03:56 PM   #1 (permalink)
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Default Blackberry Bold 9000 WIFI not working?

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So I did not take the data plan on my blackberry ( yet ). Been using wifi to access the internet etc. Last night my battery was low but I did not charge it. The WIFI was on ( I don't really take it off ).

When I woke up this morning the battery was almost dead and the phone was d/c'ed from the network. So I put it to charge.

After charging I tried to access the internet via my phone but when I load the browser i get an error saying

"Unable to connect to the Internet, please try again later.

If the problem persists please contact your service provider"


I've pulled out the battery and let it sit for about a minute - that did not help.

I've tried setting a static IP.

I've rebooted my router and my modem...

I'm at a loss right now.. Any tips are appreciated. Thanks!

Last edited by TTsoldier : 09-21-2009 at 03:58 PM.
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Old 09-21-2009, 03:59 PM   #2 (permalink)
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uncheck wi-fi and recheck wi-fi in manage connections.
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Old 09-21-2009, 04:55 PM   #3 (permalink)
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Err.. Thought that was pretty obvious that's why I did not mention it.. But yes, I did that too...

Thanks.
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Old 09-21-2009, 05:24 PM   #4 (permalink)
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actually its not as obvious as it seems.
If wi-fi is activated before a battery pull, it is automatically active after and needs to be unchecked before it works again (from my experience).

erm, not sure bar another battery, then deleting and rescanning for the network.
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Old 09-21-2009, 05:52 PM   #5 (permalink)
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Only thing i have not done is tried another wifi spot..
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Old 09-21-2009, 06:02 PM   #6 (permalink)
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Well this is new.. Deleting the profile and trying to connect again gives me and error of "Failed to obatin an IP address.... "
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Old 09-21-2009, 06:07 PM   #7 (permalink)
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that usually points to a router problem.
Did you remove the static IP and enable DCHP again?
Do you have MAC filtering enabled and the MAC address for the BB added?
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Old 09-21-2009, 07:14 PM   #8 (permalink)
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Yes.

And no. MAC filtering is disabled..
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Old 09-22-2009, 05:02 AM   #9 (permalink)
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ok.
reboot the router again.
scan for network and wait for it to connect.
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Old 09-22-2009, 08:05 AM   #10 (permalink)
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Did that.. nothing..I'm at work now and connected to the wireless here..

But I still get the same error when I try to load the browser so I think we can eliminate my router at home being the problem and narrow it down to the phone?
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Old 09-22-2009, 08:09 AM   #11 (permalink)
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An Update..

While "Connected" at work here to the router... i decided to to to options --> status...

Under IP address it says 0.0.0.0 .... So I am connected but.. I don't have an IP address? >.>

Is this a blackberry's way of saying limited or no connectivity? lol
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Old 09-22-2009, 08:26 AM   #12 (permalink)
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hmm.
when you say "connected" you mean the router's name is at the top and the wi-fi icon is grey?
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Old 09-22-2009, 08:30 AM   #13 (permalink)
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Quote:
Originally Posted by Midnightdraven View Post
hmm.
when you say "connected" you mean the router's name is at the top and the wi-fi icon is grey?
Yes this is what I man. Even When I go to Manage Connections, the router name is in green next to "Wi-Fi"

What I just noticed though is that even though it says connected, when I scan for networks, it comes up with 0 green bars. But it says connected....

The router is in my office..
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Old 09-22-2009, 09:17 AM   #14 (permalink)
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hmm, it is strange.

battery pull again for good measure.
and then the only thing I can think of is to reload the OS.
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Old 09-22-2009, 09:39 AM   #15 (permalink)
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I've battery pulled many times.

Exactly how do I reload the OS? Because I would think if I ran the "loader.exe" it would not have any updates to install

Please advise.
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Old 09-22-2009, 10:07 AM   #16 (permalink)
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Ok. I figured it out..

I went to Options - Mobile Network and "Data Services" was off...

Don't know how that happened but putting it back on hooked me right back up.

Wierd :S

Thanks for all your help Midnightdraven
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Old 09-22-2009, 10:30 AM   #17 (permalink)
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its always something you dont think of!
Glad its back up and running.
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