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Old 09-22-2009, 12:18 PM   #1 (permalink)
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Default Mass Storage Failure - Is there a RIM solution?

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We just purchased several dozen Bold 9000's for our company. We've been testing with two of the phones to ensure reliability before we deploy to the field. There seems to be an issue with the mass storage capabilities of these phones. I have read through several threads on this forum and seen numerous work arounds and suggestions of non-approved batch files to "fix" the problem.

Is there a RIM solution to this problem? We simply can't afford the time to perform a workaround on every phone before it is deployed and we certainly don't want to send them out to the field knowing they are defective.

Should we just return the phones and look for a device that is reliable?

Any suggestions would be helpful in making our decision.

Thank you
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Old 09-22-2009, 12:22 PM   #2 (permalink)
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What's there to fix? I've never heard of there being a problem to begin with.
What exactly is the trouble you're experiencing?
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Old 09-22-2009, 12:35 PM   #3 (permalink)
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Wirelessly posted (bold 9000)

Yes there is a problem with older refurbished bb bolds. The fix only takes a min. I understand not wanting to fix it they should have been fixed before you got them. Did you buy them from a good place? The bold is a great phone and if you can get them fixed or feel like fixing them you will be happy with them.
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Old 09-22-2009, 12:38 PM   #4 (permalink)
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Wirelessly posted (bold 9000)

And the problem is when connecting them to the pc they don't show up as having a mc installed in it. You could always just use a msd adapter to transfer files also.
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Old 09-22-2009, 12:42 PM   #5 (permalink)
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I am guessing that these phones were bought "unlocked"?
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Old 09-22-2009, 03:24 PM   #6 (permalink)
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Yes they were bought unlocked.
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Old 09-22-2009, 04:30 PM   #7 (permalink)
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Wirelessly posted (bold 9000)

Easy fix 2 min or so a phone. Worth the fix. I dont have a unlocked phone just a refurb. But it has the same problem. Fix was easy.
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Old 09-22-2009, 07:19 PM   #8 (permalink)
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what is the fix littleman?
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Old 09-23-2009, 08:39 AM   #9 (permalink)
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I was able to find the fix here. It worked for me. Who knew that AT&T was sending out refurbished units that had been previously unlocked? Thank heaven for the Internet community or we would all be going mad. :P

How to Activate Blackberry Mass Storage | iCrack

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Old 09-23-2009, 08:48 AM   #10 (permalink)
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This is a well known issue when using a certain piece of software from RIM which can be used to unlock BlackBerrys, but also screws up the Mass Storage.
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Old 09-23-2009, 08:21 PM   #11 (permalink)
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Call for a password. What is the password.

Thanks

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Old 09-23-2009, 08:32 PM   #12 (permalink)
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Quote:
Originally Posted by pianomanss87 View Post
Call for a password. What is the password.

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What?
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Old 09-23-2009, 08:53 PM   #13 (permalink)
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Ralfrei post has a solution but it asks for a password. Does any one know what the pass word is.

Thanks

Piano Man
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Old 09-24-2009, 01:33 PM   #14 (permalink)
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Wirelessly posted (bold 9000)

The fix is everywhere on the net. I don't know the password but google the fix and you will find one without a password.
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Old 09-24-2009, 03:13 PM   #15 (permalink)
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Obviously you have found the solution already when you referenced the Batch file. It works so use it. Who cares where it comes from. I have it and used it without a problem. takes 30 seconds.
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Old 09-24-2009, 05:27 PM   #16 (permalink)
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batch file does not work for me.

Piano man
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Old 09-24-2009, 07:05 PM   #17 (permalink)
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I suggest you find one of the forums that allows discussion about this topic rather than have people dance around it.
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Old 09-25-2009, 01:00 PM   #18 (permalink)
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Quote:
Originally Posted by pianomanss87 View Post
Ralfrei post has a solution but it asks for a password. Does any one know what the pass word is.

Thanks

Piano Man
If you read the info on the link, the password is right there:

•Rim Device Command Line Programmer
Size : 3.6Mb | Pass : berrymanual.com | File : BBstorageActivation.bat + jelounge.exe
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Old 09-25-2009, 04:55 PM   #19 (permalink)
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This did not fix my issue, does anyone have any other suggestions? I am beginning to think mine went bad.

Thank You
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Old 09-25-2009, 07:29 PM   #20 (permalink)
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Thank you, thank you,thank you and thank you.

Piano Man
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