I have the same problem with my Bold and my previous Curve. The voice recognition system that BBerry went with in my opinion is terrible. Again this is just my opinion based on terrible results on two different phones, using the telephone mic and two different bluetooth headsets, Motorola and Plantronics.
I speak as clearly as possible and the voice that comes back is barely understandable when it offers possible suggestions and very very rarely actually comes up with the name of the person I asked the phone to dial.
My old Nokia analog phone never missed a beat with its voice recognition. So this is very disturbing to me. I live in Los Angeles and it is the law here to use handsfree or wireless headsets when driving, you know, the perfect time to use voice dialing, and this little quirk on the part of BlackBerry's phones is a big disappointment. I really like my phone but this one aspect of it is enough to make me want to switch to another smart phone. If I hadn't heard such bad things about the Pre so far I would consider jumping back to Palm. And since my company doesn't support the iPhone I am kind of stuck.
Originally Posted by gsgtsg
My B-Bold doesn't seem to recognise/select any names from my contacts list. I have also asked three other people to try my phone to see if their voice is 'recognised' by the phone.
It seems that I may be missing something obvious if this is an advanced recognition system, or it may just not be up to scratch as my HTC phone.
Any further advice on how to resolve this?