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Old 10-13-2009, 01:47 PM   #1 (permalink)
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Question BB Bold says it's full, but it's not

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Hi there,

I recently got a memory card (4Gb) for my Bold because it was getting sluggish. I cleared-off all the files, pics, and audio on the original BB flash memory drive...but when I load new apps, etc., it says I've only got 11Mb of space left on the phone. When I hook the BB up to my laptop and check the drive volume, it says I've got 750Mb free. I believe the latter, but why does the phone think differently and what can I do to get it to see the true free space it has.

Thanks for any help.

Old 10-13-2009, 01:58 PM   #2 (permalink)
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You're looking at different memory spaces.
The Bold has three memory spaces:
1. Device/Application Memory (128mb)
2. Internal Media memory (1 GB)
3. External Media memory (Micro SD Card)

Applications only get stored in #1 above. My guess is this is where you're running low on memory.
You can see how much memory you have free for applications here:
Options > Memory > Application Memory > Free Space = ?
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Last edited by penguin3107 : 10-13-2009 at 01:59 PM.
Old 10-13-2009, 08:53 PM   #3 (permalink)
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Thanks penguin - according to the Memory display, I've got just over 20Mb left on my device. I don't suppose there's a way to see which applications are taking up the space?
Old 10-14-2009, 08:29 AM   #4 (permalink)
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make sure that your apps like facebook, viigo, googlemaps (ones that suck up memory like candy), are not running in the background.

make sure you clear your browser cache and also, make sure you exit all webpages after you've finished with them. that should help in clearing up some application memory for you.

and the most important, remember to do a soft/hard reset once in a while which will MORE than likely help you free up some application memory.
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