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reshmi Offline
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Default letters cutting off on home screen with new theme - 10-20-2009, 03:31 PM

hi Pls help, when i download a new theme for my blackberry bold 9000, letters on the bottom dock seem to cut off horizontally. It seems to be happening on all new themes that I download. Any ideas on what the problem might be and how to solve it? any help is help thanks
   
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ifonline Offline
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Default 10-20-2009, 04:30 PM

Hm... I'm not exactly sure what you are describing. Can you explain it a bit differently perhaps?


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miamirulz29 Offline
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Default 10-20-2009, 09:32 PM

try a battery pull


This isn't the real Caesar's Palace, is it?
What do you mean?
Did um, did Caesar live here?
Um... no.
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reshmi Offline
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Default letters cutting off on home screen when downloading a new theme - 10-21-2009, 03:59 AM

well when i download a new theme and then i reboot, on the bottom dock where eg my msg icon is, when i scroll over it with my trackball, then some of the letters on the right hand side and left of my email address is cut off. hope this explains it a bit better.
   
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ifonline Offline
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Default 10-21-2009, 06:50 AM

Okay. Does this happen with other applications, or only for the e-mail applications when they are displaying the e-mail address above the bottom row of icons? If your e-mail address is long, then this would be normal (although not desirable) behavior.

You can change what is displayed however. For example, instead of displaying "yourname@yourprovider.com," you could have "Personal E-Mail" displayed instead. To do this, login to your BIS management portal. This is the BIS portal for MTN:

BlackBerry Internet Service

Login here, and you will see a list of e-mail addresses registered with your device. Next to the e-mail address you want to edit, click on the "Edit" icon on the right side of the screen. From there, change the "Email Account Name" field to be whatever you want displayed above the bottom row of icons. Save your changes, and logout of the portal. The changes should be pushed to your device almost instantly.

Let me know if I haven't explained this clearly.


Ian

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Last edited by ifonline : 10-21-2009 at 06:52 AM.
   
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devnull Offline
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Default 10-21-2009, 10:50 AM

Quote:
Originally Posted by reshmi View Post
hi Pls help, when i download a new theme for my blackberry bold 9000, letters on the bottom dock seem to cut off horizontally. It seems to be happening on all new themes that I download. Any ideas on what the problem might be and how to solve it? any help is help thanks

Does this happen with the stock BB themes also?


"in youth we learn, in age we understand"
   
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