11-02-2009, 10:18 AM
Join Date: Nov 2009
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| | email message folders mysteriously disappeared! help please
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I bought a Bold 9000 about a month ago through AT&T. I had just one email account set up for the phone. It was fine but when I opened the phone this morning. The screen had several pop-up error messages talking about something like program exceptions. I pressed "ok" in all the message pop-up windows, and then found out the two envelope message icons disappeared from the top left of the screen. When I go into the main menu, the message folders as well as the SMS message folder are gone (as if someone has deleted them).
A couple hours later the two envelope message icons reappeared in the top left of the screen, showing I have 1 message under each icon. But again, under the main menu there are no email message or SMS message folders, and I cannot view these messages.
Under Setup, the email account is still there under "Email Setup".
The icon adjusting phone profiles (from quiet to vibrate to ring) is also mysteriously disappeared.