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  (#1 (permalink)) Old
dr_gamel Offline
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Posts: 6
Join Date: Nov 2009
Model: 9000
PIN: N/A
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Default upgrade problem - 11-05-2009, 01:03 AM

i have bb bold 9000 i find it soft ware very old then i try to upgrade it with new soft ware
i try last on e here in this forum and when it take place i have error massage then my bb not work or open just white screen then i try to reload it agian and again and it give me error massage
i need my bb work again what i can do
plase help me
   
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  (#2 (permalink)) Old
Dubdub Offline
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Join Date: Nov 2005
Location: New Hampshire
Model: 9000
OS: 4.6
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Default 11-05-2009, 08:12 AM

Wipe the device with Jl_cmdr (see the FAQ for information) and then reload the software that came with your device , from the CD.

I hope you made a back up since all data on the device is now gone.
   
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  (#3 (permalink)) Old
dr_gamel Offline
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Posts: 6
Join Date: Nov 2009
Model: 9000
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Default 11-05-2009, 06:03 PM

Quote:
Originally Posted by Dubdub View Post
Wipe the device with Jl_cmdr (see the FAQ for information) and then reload the software that came with your device , from the CD.

I hope you made a back up since all data on the device is now gone.
thank u man i visit support center today and he fix it
   
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