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Old 11-07-2009, 09:03 AM   #1 (permalink)
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Default Screen freeze every 5 minute! HELP!!

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Hi.

I got my brand new bold 9000 yesterday, and the screen freeze every 5 minute or so, so I have to restart (alt + shift +del). After a couple of hours i updated the software, but it did'nt help.. I have also tried to whipe the phone but nothing works. I have not downloaded anything to the phone. Its just the screen that freeze, if I press the 'alt' button or shift the phone respond. and its not the trackball because the clock freeze too. What to do?
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Old 11-07-2009, 10:02 AM   #2 (permalink)
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Have you installed any themes or applications?

Does it "freeze" even when all applications are closed except the blackberry apps that are running all the time?
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Old 11-07-2009, 10:05 AM   #3 (permalink)
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Try removing the microSD memory card and see if that helps.
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Old 11-07-2009, 10:06 AM   #4 (permalink)
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No I have not installed or downloaded anything. The first 'freeze' happend about 5 minutes after i put the battery in for the first time.
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Old 11-07-2009, 10:12 AM   #5 (permalink)
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I like NJBlackberry's suggestion better than mine. Do you have a micro SD card in the blackberry?
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Old 11-07-2009, 10:19 AM   #6 (permalink)
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yes i put it in my phone when i turned it on the first time. took it out 10 mins ago, no freeze yet! I give it another 20 min, and if no freeze til then, I think we found our cure ;) but does this mean I can not have an SD card in my phone, or can it be something wrong with my card and I just have to buy a new one?
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Old 11-07-2009, 10:24 AM   #7 (permalink)
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its likely a problem with the card.
try formatting it on a PC.
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Old 11-07-2009, 10:25 AM   #8 (permalink)
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Search the forums. My guess is it is just that card, whether bad or just that card for some odd reason. I'd try another card if it were me.
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Old 11-07-2009, 10:37 AM   #9 (permalink)
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its been 30 minutes now with no freeze so I think this problem is fixed! I buy a new SD card on monday. Thank you all very much for the help, I was afraid I had to send it back and wait another long week for a new one! thanks again!
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Old 11-07-2009, 10:49 AM   #10 (permalink)
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It wouldn't hurt to take midnightraven's advice and format the card, see if that fixes the problem, and maybe save the price of a new card.
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Old 11-07-2009, 12:01 PM   #11 (permalink)
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Yes - just format the card on your PC (back up your media first) and see if the BB still restarts..
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