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  (#1 (permalink)) Old
zaltoom Offline
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Posts: 5
Join Date: Nov 2009
Model: 9000
PIN: N/A
Carrier: Zain Kuwait
Default My 9000 keeps restating when i switch to 3G - 11-07-2009, 11:10 AM

Greetings BB Heros,

I have a serious problem and i need your support to fix it out please

I got a new BB Bold from Zain Kuwait (our carrier here) but am not able to use it with 3G as it hangs and reboot my device frequently and my battery just run away quickly

Nothing wrong with the carrier signal as my friends do have any problem while using the 3G service with the same applications installed (default app. and settings)

I wipped...removed the battery...restart manually...set to defaults ..same thing

Its working with the EDGE (2G) with no issues ...and i dont want to send it to the service dealers as they will take 4 days to respond and i can make it here with you

Thanks in advance
   
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  (#2 (permalink)) Old
ndub33 Offline
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Posts: 7,384
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 8220
Carrier: T-Mobile
Default 11-07-2009, 12:45 PM

What version of the OS are you using?


1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
   
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  (#3 (permalink)) Old
zaltoom Offline
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Default 11-07-2009, 12:57 PM

v4.6.0.247 (Platform 4.0.0.206)
Cryptographic Kernel v3.8.5.50a
Branding Version: 1.0.179.135
   
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  (#4 (permalink)) Old
zaltoom Offline
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Default 11-07-2009, 01:04 PM

I guess u mean my black berry os, else am using windows XP ... Sorry for misunderstanding
   
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  (#5 (permalink)) Old
miamirulz29 Offline
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Posts: 813
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 4.6.0.304
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Carrier: AT&T
Default 11-07-2009, 01:27 PM

Try updating to the latest os. Also, try getting a new sim card.


This isn't the real Caesar's Palace, is it?
What do you mean?
Did um, did Caesar live here?
Um... no.
I didn't think so.
   
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zaltoom Offline
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Default 11-07-2009, 02:14 PM

What is the latest os for my device in my case ? And from where I can get it with multilang and supporting arabic lang as well ?
Thx for ur propmt response
   
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kirrinjones Offline
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Posts: 1,347
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.314
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Carrier: LIME, Jamaica
Default 11-07-2009, 02:34 PM

Wirelessly posted

You're carrier might not be 3G. See this article http://kirrinjones.wordpress.com/2009/11/07/readers-corner-radio-core-catfailed-error/. This person also uses the Zain network, only in Nigeria.


-----------------------------------------------------
Checkout my website at http://kirrinjones.wordpress.com
   
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zaltoom Offline
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Default 11-08-2009, 09:15 AM

Hello kirrinjones ,

Zain Kuwait (our carrier) support 3G and all my friends are using it with their BOLD with no issues...except me

any new idea?
   
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