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Old 11-11-2009, 09:40 PM   #1 (permalink)
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Angry Password Keeper

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How do I delete current PW Keeper and load new one. Password to PWKeeper has been lost.
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Old 11-11-2009, 10:04 PM   #2 (permalink)
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You don't load a new one.

Just enter the wrong PW ten times, it will wipe ONLY the password keeper and you can set a new password.
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Old 11-12-2009, 06:16 PM   #3 (permalink)
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Exclamation Pass Word Keeper

Tried Your Suggestion. Did Not Wipe Out. Something Else To Try?
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Old 11-12-2009, 06:23 PM   #4 (permalink)
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Yes it will, or you or doing something else, or expecting a different result.

Do you want to wipe Password Keeper or the entire device?

So, when you did do it, what did happen? You failed to say.
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Old 11-13-2009, 11:57 AM   #5 (permalink)
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I want to wipe password keeper only. When entering ficticious pswd, got message about needing pswd prior to a date back in July -- "Please enter the old password to convert the entry." Entered fict pswd more than 10 times. Procedure would not wipe keeper.
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Old 11-13-2009, 12:05 PM   #6 (permalink)
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I just entered my password in Password keeper incorrectly ten times.
It wiped out the entries.

Are you sure you are using the same Password Keeper that comes with the BlackBerry.
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Old 11-13-2009, 12:10 PM   #7 (permalink)
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Don't know for sure. Have updated OS as updates became available. On OS v4.6.0.304, but have had pass word keeper problems before.
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Old 11-13-2009, 12:40 PM   #8 (permalink)
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Quote:
Originally Posted by GNSMTH View Post
I want to wipe password keeper only. When entering ficticious pswd, got message about needing pswd prior to a date back in July -- "Please enter the old password to convert the entry." Entered fict pswd more than 10 times. Procedure would not wipe keeper.
I'll ask again.

So what does happen. The fictitious password works, and opens PK?
Or what?

So, enter the RIGHT password if you no it.

Then close PK and go back and enter a wrong password. Ten times.
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Old 11-13-2009, 01:07 PM   #9 (permalink)
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This is what happens: 1 go to Pwk in Applications. Highlight Pwk icon. click track ball. This message window appears - "A password entry created on 7/10/2009 is protected by an old password. Please enter the old password to convert the entry." I enter ficticious password (10+ times). Click OK. The quoted message repeats after each entry. No other messages. no other windows. The password entry created 7/10/2009 is lost.
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Old 11-13-2009, 01:50 PM   #10 (permalink)
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Quote:
Originally Posted by JSanders View Post
I'll ask again.

So what does happen. The fictitious password works, and opens PK?
Or what?

So, enter the RIGHT password if you no it.

Then close PK and go back and enter a wrong password. Ten times.
This is what happens: 1 go to Pwk in Applications. Highlight Pwk icon. click track ball. This message window appears - "A password entry created on 7/10/2009 is protected by an old password. Please enter the old password to convert the entry." I enter ficticious password (10+ times). Click OK. The quoted message repeats after each entry. No other messages. no other windows. The password entry created 7/10/2009 is lost.
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Old 11-13-2009, 03:29 PM   #11 (permalink)
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So run Desktop Manager > Application Loader > Advanced.

UNcheck Password Keeper, click next, follow the remaining prompts to complete and delete the app from your device.

Remove the BB from the USB. With the device powered on, remove the battery a few seconds, replace and reboot.

Now, do the DM > AL all again and CHECK Password Keeper to load and install., etc.,, and so forth.

Last edited by JSanders : 11-13-2009 at 03:31 PM.
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Old 11-16-2009, 02:30 PM   #12 (permalink)
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Smile Passwork keeper

That seemed to do the trick. Thanks for the help.
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