BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-22-2010, 09:08 AM   #1 (permalink)
Knows Where the Search Button Is
 
KEN AROK's Avatar
 
Join Date: Nov 2009
Model: 9700
OS: 5.0.0.656
PIN: 21CC5E23
Carrier: T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BBM 5.0.0.57 Picture Profile All Blank.

Please Login to Remove!

Anyone having issues with the profile pictures? They are all blank.

Have tried to re install BBM then restored back up, deleted the contacts then added back. All the pictures are still blank.

This only affected my Bold 9000 since yesterday. OS 5.0.0.464. BBM 5.0.0.57.

Any suggestions?
Offline  
Old 02-22-2010, 01:27 PM   #2 (permalink)
BlackBerry Extraordinaire
 
kirrinjones's Avatar
 
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.610
PIN: 208E7C41
Carrier: LIME, Jamaica
Posts: 1,533
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hey Ken,

I have noticed that in some instances the BBM takes awhile to "download" the images. So give it a few minutes and see. Other than that, I've not heard anyone having this issue.
__________________
-----------------------------------------------------
Website - http://kirrinjones.wordpress.com
Twitter - http://www.twitter.com/kirrinjones
Offline  
Old 02-22-2010, 02:18 PM   #3 (permalink)
BlackBerry Extraordinaire
 
kirrinjones's Avatar
 
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.610
PIN: 208E7C41
Carrier: LIME, Jamaica
Posts: 1,533
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

I think its an issue with your backup and restoring only brings back the issue. An easy way of testing is to (1) remove BlackBerry Messenger, (2) if you did a remote backup, remove that e-mail account from the BlackBerry, (3) reinstall the BlackBerry Messenger and then add a contact manually and see if the picture comes up. If it does, then you can restore from the local backup, write down all your contact pins and then do steps 1-3 and you should be fine.
__________________
-----------------------------------------------------
Website - http://kirrinjones.wordpress.com
Twitter - http://www.twitter.com/kirrinjones
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.