|flightattorney ||03-01-2010 11:16 AM |
Problems with latest OS installation
I took the plunge and upgraded from the "official" ATT version, mostly because I was tired of dealing with the poor battery life and memory leaks. The creaky BB browser was a pain, too. Anyway, I followed the steps in the sticky to the letter, and thought I saw my third party apps and emails being backed up and re-installed, but when I looked after the OS install, everything was gone, and I mean every 3P app, every email, every contact, every preference, everything.
Are they somewhere in the installation wizard and if so, how do I access these data?
I think I just threw up a little in my mouth.
|kirrinjones ||03-01-2010 11:27 AM |
If they were being backed up then they should be on your computer, something probably went wrong during the restoration process.
Search your computer for a .ipd file. That should be your data backup file. You can then use the Desktop Manager to open the file and restore it to your device (using the Advanced option).
|flightattorney ||03-01-2010 11:37 AM |
Thanks for the advice. I can't seem to locate a *.ipd file in the Blackberry folders. Is there another place I can look?
|kirrinjones ||03-01-2010 11:38 AM |
I would suggest checking your My Documents folder (default I believe) or searching your entire HD for that file extension.
|flightattorney ||03-01-2010 11:48 AM |
Found it. Now, all I have to do is figure out the way to get that file over to the restore screen on the Desk Manager.
|kirrinjones ||03-01-2010 11:54 AM |
Excellent. Good to hear. Select Backup and Restore from the main screen. Then select Advanced from the resulting screen. Then from the screen presented, select File| Open and then locate the file.
Make sure your device is connected before.
|flightattorney ||03-01-2010 03:42 PM |
Thank you, Kirrin.
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