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Old 05-10-2010, 10:35 AM   #1 (permalink)
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Unhappy BlackBerry Messenger 1 Unread Message Blue Icon Wont go off

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Hi guys, I have got a Blackberry Bold 9000, v4,6.0.303. Using BBM v5.0.0.57. Recently got I got this 1 unread message (blue icon) that wont go off, even after clearing all my chats...

Have tried battery pull, etc.... Cleared all type of history. It's still there.

Kindly help.. Thanks...

Appreciated.

~J
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Old 05-10-2010, 10:45 AM   #2 (permalink)
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go to your messages icon and see if it is in there. if not check your saved messages it could be in there. sometimes the somehow get in there.
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Old 05-10-2010, 10:55 AM   #3 (permalink)
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Quote:
Originally Posted by stricni View Post
go to your messages icon and see if it is in there. if not check your saved messages it could be in there. sometimes the somehow get in there.
Hi Nina,

How do I go to Blackberry Messenger's Saved msgs? If you are saying under messages, i have cleared all messages there...

Please advise.

Thanks.

~J
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Old 05-10-2010, 11:08 AM   #4 (permalink)
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I'd recommend going into your BBM and going to the bottom of the list, sometimes a new message shows up there for me when I don't have that particular contact in my BBM contacts.
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Old 05-10-2010, 11:10 AM   #5 (permalink)
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Have you checked to see if its a BlackBerry Messenger request?
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Old 05-10-2010, 11:24 AM   #6 (permalink)
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Quote:
Originally Posted by cmuncan View Post
I'd recommend going into your BBM and going to the bottom of the list, sometimes a new message shows up there for me when I don't have that particular contact in my BBM contacts.
I have scrolled up and down, down and up and there isnt any new message.. :(
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Old 05-10-2010, 11:26 AM   #7 (permalink)
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Quote:
Originally Posted by kirrinjones View Post
Have you checked to see if its a BlackBerry Messenger request?
If it is, I cant see any at all.... Been scrolling up and down and going thru all my contacts.....


Last edited by JemmettJenn : 05-10-2010 at 11:29 AM.
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Old 05-10-2010, 06:24 PM   #8 (permalink)
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Go the messages icon, scroll to the latest date available, then click mark opened prior. Do the same for sms and mms.
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Old 05-10-2010, 09:47 PM   #9 (permalink)
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Quote:
Originally Posted by miamirulz29 View Post
Go the messages icon, scroll to the latest date available, then click mark opened prior. Do the same for sms and mms.
All empty..... *sighs*
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Old 05-10-2010, 11:00 PM   #10 (permalink)
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Could try removing and reinstalling BBM, but be sure to back up your contacts (remote or to a file) first.

Pritesh
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