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Old 07-18-2010, 04:42 AM   #1 (permalink)
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Default Backup problem

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Hi all

I have BB 9000 Bold and I want to take full backup with BB desktop manager v5.0.1. The problem is that the backup process freezes at certain point indicating the following error (Error backing up database(s)- [Location Based Services] 0 of 1 entries retrieved). Please see snapshot.
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Old 07-18-2010, 05:27 AM   #2 (permalink)
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Just because that is where it stops, doesnt mean thats the problem.
First, try clearing the browser cache, as this is known to cause backup errors.
If it still won't backup after that, let us know and we'll move on to other solutions.
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Old 07-25-2010, 01:23 AM   #3 (permalink)
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Hey MidnightDraven

I did try this step (clearing browser cache) and didn't work.

Is there anything else can be done?
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