Originally Posted by aiharkness
Do you have a blackberry data plan active on the device? That's what I'm thinking.... Blackberry/RIM policy is to require blackberry data service in order to upgrade to 5.0. There are work arounds posted on the forum which you'll be able to find that will enable you to do it without a data plan (if that is the problem).
I was able to update my Bold 9000 to OS 5.0 and I DO NOT have a blackberry data plan.
I am on a family plan currently and have one Iphone line which we pay data for. For the remaining three lines, I have a Family Unlimited Data Plan ($10 for all lines). Although my BB works and I can surf the web, I do not have push email and have had problems with certain apps that 'push' notifications (Facebook).
That being said, I have all my emails forwarded to my Gmail account and have downloaded the Gmail app for BB. Aside from that, I use Opera to do all of my web surfing and haven't had any issues thus far.
Its not perfect but it works well. This is an old plan and if I were to go into an AT&T store for a new phone I would be required to add a data plan specifically for my line. So for now I am stuck paying retail for my devices or buying them second hand...