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Old 08-20-2010, 09:15 PM   #1 (permalink)
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Default Can't update my Bold9000 to 5.0.0.822

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i can't update my bold9000 to 5.0.0.822

when i update it from the desktop manger it's show this :
this blackberry device software upgrade include new features and singificant enhancements to blackberry...etc .. and the last... more about blackberry service please visit w w w . b l a c k b e r r y / s e r v i c e

and this is picture for that :
h t t p://w w w . m e d i a f i r e .com/imgbnc.php/631c912c0474c2127f9a19823fdac8c44g.jpg
delete the spaces

so please please help me


and my english is not well
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Old 08-21-2010, 06:24 AM   #2 (permalink)
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Do you have a blackberry data plan active on the device? That's what I'm thinking.... Blackberry/RIM policy is to require blackberry data service in order to upgrade to 5.0. There are work arounds posted on the forum which you'll be able to find that will enable you to do it without a data plan (if that is the problem).
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Old 08-21-2010, 07:08 AM   #3 (permalink)
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Quote:
Originally Posted by aiharkness View Post
Do you have a blackberry data plan active on the device? That's what I'm thinking.... Blackberry/RIM policy is to require blackberry data service in order to upgrade to 5.0. There are work arounds posted on the forum which you'll be able to find that will enable you to do it without a data plan (if that is the problem).
what's meaning of that .. ??

do you mean register my device on my Company Contact .. ??

and my bbm is work .. !!
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Old 08-21-2010, 07:21 AM   #4 (permalink)
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It means exactly what I wrote.

If you are using blackberry branded apps such as BBM, then you have a blackberry data plan (blackberry data service), and my guess was wrong.
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Old 08-21-2010, 07:29 AM   #5 (permalink)
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Quote:
Originally Posted by aiharkness View Post
It means exactly what I wrote.

If you are using blackberry branded apps such as BBM, then you have a blackberry data plan (blackberry data service), and my guess was wrong.
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so what i can do .. ??
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Old 08-21-2010, 07:39 AM   #6 (permalink)
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Do you have a BB 9000 as in your post or an 8900 as in your profile?
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Old 08-21-2010, 07:42 AM   #7 (permalink)
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Quote:
Originally Posted by Dubdub View Post
Do you have a BB 9000 as in your post or an 8900 as in your profile?
in my profile is B9000 = Bold 9000
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Old 08-21-2010, 07:46 AM   #8 (permalink)
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Can't you go further? What happens when you click main menu? Does it just take you back to the desktop manager home?

Are you sure there is an upgrade available? When you use desktop manager to do an automatic update, it uses the OS version from your carrier? Is that what you already have on the device?

Take a look at the latest OS thread at the top of the forum corresponding to your device model. Compare the latest version to what you have. If it is newer and you want to use it, follow the instructions in the post to install it.
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Old 08-21-2010, 07:52 AM   #9 (permalink)
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Quote:
Originally Posted by aiharkness View Post
Can't you go further? What happens when you click main menu? Does it just take you back to the desktop manager home?

Are you sure there is an upgrade available? When you use desktop manager to do an automatic update, it uses the OS version from your carrier? Is that what you already have on the device?

Take a look at the latest OS thread at the top of the forum corresponding to your device model. Compare the latest version to what you have. If it is newer and you want to use it, follow the instructions in the post to install it.
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yes it's go to desktop manager home

yes there is was update but i have canceled it by wrong .. !!
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Old 08-21-2010, 07:55 AM   #10 (permalink)
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Worst case, download the OS software, install it on the computer, and use apploader. In fact, some people prefer that method anyway.
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Old 08-21-2010, 07:58 AM   #11 (permalink)
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man you are the best

i try to connect it again with the computer .. and it's tell me there is software availbale

thank you ..
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Old 08-21-2010, 08:10 AM   #12 (permalink)
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Default the email icon is gone from my 9700

the icon for emails just disappeared this morning. Emails are coming into message box, but I can't get the normal inbox for my email. How do I get the icon back? pls help
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Old 08-21-2010, 08:24 AM   #13 (permalink)
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Quote:
Originally Posted by RaBe3.Abid View Post
in my profile is B9000 = Bold 9000
Looked like 89000 to me.
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Old 08-23-2010, 07:58 PM   #14 (permalink)
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Quote:
Originally Posted by aiharkness View Post
Do you have a blackberry data plan active on the device? That's what I'm thinking.... Blackberry/RIM policy is to require blackberry data service in order to upgrade to 5.0. There are work arounds posted on the forum which you'll be able to find that will enable you to do it without a data plan (if that is the problem).
I was able to update my Bold 9000 to OS 5.0 and I DO NOT have a blackberry data plan.

I am on a family plan currently and have one Iphone line which we pay data for. For the remaining three lines, I have a Family Unlimited Data Plan ($10 for all lines). Although my BB works and I can surf the web, I do not have push email and have had problems with certain apps that 'push' notifications (Facebook).

That being said, I have all my emails forwarded to my Gmail account and have downloaded the Gmail app for BB. Aside from that, I use Opera to do all of my web surfing and haven't had any issues thus far.

Its not perfect but it works well. This is an old plan and if I were to go into an AT&T store for a new phone I would be required to add a data plan specifically for my line. So for now I am stuck paying retail for my devices or buying them second hand...
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