The Outlook issue I'd run into before, and it is in some fashion, a problem of my own making.
I have 3 computers and a laptop scattered around my office and workshop and they all are sync'd to each other (and to my Blackberry handset) once weekly to make sure all have current copies of my work data files.
I use Office 2000 (which is the latest version of Office that doesn't require multiple licenses to operate on separate computers). So I can't afford to upgrade beyond that.
The problem comes in at the point that BB Desktop Manager (later than BBDM ver 4.2) refuses to see Outlook 2000 as a data syncronization option. I discovered this by upgrading to newer versions of BBDM in the past, trying to stay up with the most current release. I've had to uninstall anything newer than ver.4.2 to continue sync'ing my BB work notes with my Outlook.
BBDM 4.2 simply refused to see the Bold 9000 at all when it was USB connected to my desktop computer. The computer itself would see the Bold, I could browse the files on it in Windows Explorer, but the DM couldn't see anything connected at all.
After days of trying to solve that, I decided I'd upgrade the Outlook in one computer and see if a slightly newer version of BBDM would work with the Bold at that point. That's when I ran into problems with trying to clean out multiple versions of BBDM. Got that solved with advice from folks here on the forum finally and decided to upgrade the OS on the handset to see if that would help. Ran into the handset freeze-up problem and decided I simply had bad karma with the Bold 9000.
So long story short, more my fault than anything else. But I needed to get that phone outa my possession before I threw it against the nearest wall with force exceeding its shock-test rating.
Thanks again for ya'lls advice and help. I now know several more things about my BB phone than I did 10 days ago