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Old 09-30-2010, 10:00 AM   #1 (permalink)
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Hi, I have just had my BB handed back to me from our IT dept after it started crashing.

They advised they had wiped it and then reinstalled the OS.

The problem I am having is that when I go to my mailbox on the BB and select View Folders.........I cant see any of the Inbox subfolders, which i used to be able to do no problem.

Can anyone point me in the right direction please?
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Old 09-30-2010, 11:32 AM   #2 (permalink)
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Check out this at KB19853-Messaging sub folders of the inbox are missing on the BlackBerry smartphone after Enterprise Activation

They suggest having IT do another enterprise activation.
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Old 09-30-2010, 02:34 PM   #3 (permalink)
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Brilliant, thanks for the reply. Will let them know about this.
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