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Old 10-20-2010, 04:02 PM   #1 (permalink)
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All my email comes through with my nickname and I'd like to change it but I've no idea where to do it or how. Could someone out there help. This is not my blackberry.att.net name.

ETA: I read through the entire faq, and couldn't find help there.
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Old 12-14-2010, 04:39 AM   #2 (permalink)
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Default Re: Change name on Bold

*Bump* please. I'm stuck!
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Old 12-14-2010, 01:38 PM   #3 (permalink)
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Default Re: Change name on Bold

You can log into your BIS account and change it there. I'm under 10 posts and can't give you the att link.
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Old 12-15-2010, 07:59 AM   #4 (permalink)
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Default Re: Change name on Bold

Hi Victoria, there's no name in my BIS space. That's why I can't figure this out. I went to AT&T's BIS and checked everything. Thanks for trying!
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Old 12-18-2010, 08:26 AM   #5 (permalink)
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Default Re: Change name on Bold

For third party accounts connected to BIS, i.e Yahoo Mail, GMail, Hotmail etc you need to log into the actual email account e.g Yahoo for Yahoo Mail and you can change name/nickname options in there. This will solve your problem.
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Old 12-18-2010, 08:42 AM   #6 (permalink)
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Default Re: Change name on Bold

Hi Synter, thanks but I don't link those accounts to my BBB. This name comes up when I try to send a SMS. :(
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Old 12-18-2010, 08:44 AM   #7 (permalink)
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Default Re: Change name on Bold

Can you please further explain where it occurs? Is it for your contact, or another contact?

Try looking at the contact in question's entry in Contacts and look at the 'nickname' field.
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Old 12-18-2010, 08:51 AM   #8 (permalink)
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Default Re: Change name on Bold

If it comes up in SMS .... it might be in your address book?...
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