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Old 12-12-2010, 09:37 PM   #1 (permalink)
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Default Noob would like some help please

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Hey all. New guy here.

I had my Bold unlocked from ATT and I have a T-Mobile sim in the phone now. (with the blackberry plan activated) My email, web and BBM are not working.

I am curious to how to get it to work. I spent about an hour using and reading the search function, but did not come up with much. I do not mind reading, so any link to pages where this has been answered would help.

Thanks in advance.

D
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Old 12-13-2010, 05:11 AM   #2 (permalink)
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Default Re: Noob would like some help please

Was Blackberry service enabled with at&t?
Did you call AT&T to delete the BIS account, thereby releasing the PIN of your device to use Blackberry service with another carrier?
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Old 12-13-2010, 06:17 AM   #3 (permalink)
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Default Re: Noob would like some help please

I used a 9000 on tmo with no issues. Have you tried resending service books. Also go to your online tmo acct and select a BB as your phone. It likely says phone not recognized I know it shouldn't matter but I have seen this resolve similar issues that you are experiencing
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Old 12-14-2010, 02:45 PM   #4 (permalink)
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Default Re: Noob would like some help please

Having problems just like mine...so frustrating!
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