BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-21-2010, 10:55 AM   #1 (permalink)
Knows Where the Search Button Is
 
EdBBLuva's Avatar
 
Join Date: Feb 2008
Location: Jacksonville/Orange Park, Florida
Model: 9650
OS: 5.0.0.699
PIN: "32186E38" New Pin!!!
Carrier: Sprint
Posts: 31
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Last Ditch Effort...

Please Login to Remove!

Recently we were required to move the Executive Director of our institution to a newer Blackberry Enterprise Server (BES). This process required us to wipe the device to reactivate the BES account on this device. Using the Blackberry Desktop software (Version: 6.0) the technician assigned began this process and chose the option to backup the entire device. However, the option to backup files stored on the device appears to not have been selected. Unfortunately, the device did not have a micro SD card installed; and as a result several extremely important files were lost during the backup process. The importance of those files that were lost are invaluable and we would like to know if there is an application or service available from either RIM or a third party developer that could possibly help to retrieve these files?

Any assistance you may be able to provide is greatly appreciated.
__________________
Love2Learn
Offline  
Old 12-21-2010, 10:57 AM   #2 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default Re: Last Ditch Effort...

Nope... once they're gone, they're gone.
Without a backup, the data is not retrievable by any means.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Last Ditch Effort...
Thread Thread Starter Forum Replies Last Post
Will BB ever ditch buttons altogether? Jeevo Rumor Mill 29 12-16-2010 02:47 PM
How much effort is it to port a working J2ME Midlet to Blackberry RIM? Airport1 Developer Forum 3 03-11-2010 04:17 AM
To upgrade to 9700 or to Ditch Blackberry for Android that is the Question. 51ftyon3 General 9000 Series Discussion - Bold 5 10-29-2009 09:56 PM
Antsy investors still want Vodafone to ditch Verizon BlackBerryCoolSimon BlackBerry In the News 0 06-26-2007 03:02 PM
[09-28-2004] PalmSources Blackberry effort bears fruit! Tom BlackBerry In the News 0 09-28-2004 06:54 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.