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Old 02-15-2011, 07:51 AM   #1 (permalink)
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Default Any thoughts why this is happening?

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Well this is a strange problem I'm having.

When I go to use the camera my phone just decides to reset itself to a red light and then when it tries to reboot it gets stuck about 2mm from the start and then resets itself again. Then the only way the phone will reboot properly is to leave the battery out for a while and then put it back in.

I really want to use the camera but this is bugging me that I cant.

Anyone have any ideas please?


Also the volume buttons on the phone also don't seem to work properly either.

I have cleaned the contacts but still no joy.

I have a BB9000 with v5.0.0.1036 (Bundle 1682, Platform 5.2.0.93)
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Old 02-15-2011, 08:18 AM   #2 (permalink)
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Default Re: Any thoughts why this is happening?

I was having some trouble with the camera crashing my 9650 when using the Facebook App under OS5. After upgrading it to OS6 I haven't had the trouble. Can you upgrade your phone to OS6?

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Old 02-15-2011, 09:04 AM   #3 (permalink)
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Default Re: Any thoughts why this is happening?

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Originally Posted by Max Peck View Post
I was having some trouble with the camera crashing my 9650 when using the Facebook App under OS5. After upgrading it to OS6 I haven't had the trouble. Can you upgrade your phone to OS6?

-Max
- Max, there is no OS 6 for the 9000, and there will not be, since it cannot run it.
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Old 02-15-2011, 09:05 AM   #4 (permalink)
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Default Re: Any thoughts why this is happening?

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Originally Posted by Smokin House View Post
Well this is a strange problem I'm having.

When I go to use the camera my phone just decides to reset itself to a red light and then when it tries to reboot it gets stuck about 2mm from the start and then resets itself again. Then the only way the phone will reboot properly is to leave the battery out for a while and then put it back in.

I really want to use the camera but this is bugging me that I cant.

Anyone have any ideas please?


Also the volume buttons on the phone also don't seem to work properly either.

I have cleaned the contacts but still no joy.

I have a BB9000 with v5.0.0.1036 (Bundle 1682, Platform 5.2.0.93)
Did you get it wet or drop it recently?
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Old 02-15-2011, 12:14 PM   #5 (permalink)
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Default Re: Any thoughts why this is happening?

No, neither :(
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Old 02-15-2011, 03:30 PM   #6 (permalink)
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Default Re: Any thoughts why this is happening?

Something similar to this happened to friends 9000. He said he found it was caused by a third party app?, also he was a heavy user and had loads of apps runing, loads of apps etc he wiped the device then reinstalled OS. It runs ok now.
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Last edited by AlanJolin : 02-15-2011 at 03:33 PM.
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Old 02-16-2011, 12:19 AM   #7 (permalink)
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Default Re: Any thoughts why this is happening?

Its been doing it since I wiped the phone and re-installed the OS :(
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Old 02-16-2011, 06:39 PM   #8 (permalink)
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Default Re: Any thoughts why this is happening?

This is a wild guess.... seriously, not being sarcastic .... If you have another microSD card, try it. Or reformat the card you have. Or, last resort, set the BlackBerry to save to main memory, just temporarily for a test, and remove the card. Then take a picture and see what happens.

Another thought is to first remove the media card, wipe the end with the contacts with a dust free cloth, then reinsert and make sure the card seats. Then take a test picture. If that doesn't do it, then try the steps in the first paragraph.
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