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Old 03-18-2011, 07:17 PM   #1 (permalink)
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Default Protect Blackberry Protect

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hi all, i installed Blackberry protect on my device, but when i try enter to Blackberry Protect App i get this error:


You cannot install BlackBerry Protect on your Blackberry device. Blackberry Protect is not compatible with devices that use a Blackberry Enterprise server

i am call to my Cell phone company and they say me: your actual contract is BIS.

then the question is: how to check if in my cell phone i have configured the BES?

Thanks.
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Old 03-23-2011, 05:12 PM   #2 (permalink)
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Default Re: Protect Blackberry Protect

fixed the problem

i am removed the IT Protection

i followed Method one:

Remove IT Policy - BlackBerryFAQ

thanks
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aiharkness (03-23-2011)
Old 03-23-2011, 05:17 PM   #3 (permalink)
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Default Re: Protect Blackberry Protect

Thanks for posting the update!
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Old 03-24-2011, 03:09 PM   #4 (permalink)
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Default Re: Protect Blackberry Protect

other forums i followed before:

KB25065-Unable to use BlackBerry Protect when the BlackBerry smartphone is active on a BlackBerry Enterprise Server

How to disable Firewall?


and finally Method One:

Remove IT Policy - BlackBerryFAQ

Thanks
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