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Old 04-12-2011, 11:56 PM   #1 (permalink)
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Default Help please.

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Hello, I hope there is someone who can help me with this problem. I have 9700 Bold from T-Mobile USA. I'm traveling over seas in Jordan now and I used a sim card from here. Whenever someone calls me I can't view their name even if their number is saved, and when I want to make a call I have to dial as I'm dialing international even if its local. If someone knows anything about this please let me know.

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Old 04-13-2011, 12:07 AM   #2 (permalink)
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Default Re: Help please.

I don't have direct knowledge on how other GSM carriers handle your phone configuration with a local region SIM card, or why it would have anything to do with your contacts, but I do know that it matters that you had your phone unlocked before going and I am guessing that having to dial international may indicate that it is being routed back thru T-Mobile in the US, which would also mean you are getting charged the international rate per minute. If you did have T-Mobile unlock it a few weeks before traveling there, maybe contacting cust support or thru online methods will help get that resolved. Best of luck to you.
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Old 04-13-2011, 12:49 AM   #3 (permalink)
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Default Re: Help please.

Go into the Phone Dialer, Options, Smart Dialing and make sure that the Country Code is set properly. It is likely set to +1 for the US.

Not sure what the previous poster is talking about since the phone actually works, indicating it is alredy unlocked.
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Old 04-18-2011, 11:30 AM   #4 (permalink)
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i think u need to go in the option then change the Country Code
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Old 04-18-2011, 11:46 AM   #5 (permalink)
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Default Re: Help please.

There must be an echo in here.
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