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Old 06-01-2011, 08:40 AM   #1 (permalink)
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Default Fatal Error message...please please HELP!! bold 9000

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I have a friend who bought a Bold from someone secondhand. He said that the phone was a pre-release from RIM and is not locked to any carrier. It has a really old OS on it...it's version 4.6.0.14 (Platform 4.0.0.55). Under Options --> About, I didn't see a Branding Version of any sort. Weird.

I tried to update the OS to version .247 using AppLoader, but it said "This system software is not designed for the connected device [A:0x00000043]" I even tried deleting the vendor.xml file but the same error occurred.

Then I tried to update the OS through DM and it said "A fatal error has occurred while updating your device's software. Please try again."

So how can I update this Bold??!?

Any help/suggestions would be greatly appreciated.
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Old 06-01-2011, 01:08 PM   #2 (permalink)
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Default Re: Fatal Error message...please please HELP!! bold 9000

See the sticky threads at the top of the forum at General 9000 Series Discussion - Bold - BlackBerry Forums Support Community.
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Old 06-01-2011, 02:09 PM   #3 (permalink)
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Default Re: Fatal Error message...please please HELP!! bold 9000

Might also wanna take a look at this thread.

New Blackberry - Engineering Use Only - Help!

Not absolutely sure it applies to you but one never knows.
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