BlackBerry Forums Support Community - BBM disappeared :cry:

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iphonenowtorch

08-17-2011 02:15 PM

BBM disappeared :cry:

Hi,

So my friend's BBM disappeared. (phone disconnected itself somehow). A battery pull was done, looked in the files and even tried to re-install the app but BBM is still a nowhere to be found.

If I send a message, it says "D" so we know its delivered.

Please help! Thx! :cry:

jsconyers

08-17-2011 02:19 PM

Re: BBM disappeared :cry:

Have you tried using the universal search to locate it?

juwaack68

08-17-2011 02:20 PM

Re: BBM disappeared :cry:

Does BBM show in the list of installed apps?

Is the icon hidden, either on the main screen or in a subfolder?

the-economist

08-18-2011 08:46 PM

Re: BBM disappeared :cry:

Probably hidden or in a folder. Press and release key "N". Don't hold it down, it would ask to assign a speed dial. just press and release. It's a shortcut to BBM. If it's there it would come up.

iphonenowtorch

08-19-2011 08:19 PM

Re: BBM disappeared :cry:

Thanks everyone! We updated it via my computer and it now works! :)

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