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madasco 12-03-2011 01:21 PM

How to delete old email accounts from handset (email account management not working)
 
Hello All:

I had three email accounts set up in my bb. After several sim card changes and my corporate account being cancelled, I see the email accounts' icons (gmail, hotmail, corporate) but they don't synchronize.

When I try to edit the accounts with the Email Account Manager, I get the following message: "Your device had a problem connecting to the server", and I can't delete any of the old accounts.

Does anyone know how to get around this issue?

Thanks a lot!!!
Madasco

Motorcycle Mama 12-03-2011 01:39 PM

Re: How to delete old email accounts from handset (email account management not worki
 
Delete the Service Books.

Options > Service Book > find the entries for the email address(es) labeled [CICAL] and [CMIME] and delete them.

fonkymonkey 12-06-2011 02:29 PM

Re: How to delete old email accounts from handset (email account management not worki
 
deleate servace books or wipe your phone and e mails only @ settings.

Graesser 12-08-2011 11:19 PM

Re: How to delete old email accounts from handset (email account management not worki
 
I am having a similar issue but there is no listing for Service Book under the Options. Anyone know why?

Motorcycle Mama 12-09-2011 05:41 AM

Re: How to delete old email accounts from handset (email account management not worki
 
What OS version do you have?
What listings do you have under Options?


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