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Old 09-01-2013, 02:29 PM   #1 (permalink)
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Default Blackberry 9900 will not charge and the touch screen and keypad won't work

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Hi

My blackberry 9900 does not want to charge and neither does the keypad or the touch screen want to work.

Please help!

Thanks
Amina
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Old 09-01-2013, 03:13 PM   #2 (permalink)
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Default Re: Blackberry 9900 will not charge and the touch screen and keypad won't work

Did you drop it or get it wet?
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Old 09-01-2013, 05:07 PM   #3 (permalink)
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Default Re: Blackberry 9900 will not charge and the touch screen and keypad won't work

Did you buy it new or used? Those sound like serious issues not easily solved with a simple software update.
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Old 09-02-2013, 01:26 AM   #4 (permalink)
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Default Re: Blackberry 9900 will not charge and the touch screen and keypad won't work

It never got wet but I did drop it. I have the phone for 1 and a half years.
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Old 09-02-2013, 03:48 AM   #5 (permalink)
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Default Re: Blackberry 9900 will not charge and the touch screen and keypad won't work

contact your service provider for repairing or buy a new device.
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Old 09-02-2013, 08:21 AM   #6 (permalink)
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Default Re: Blackberry 9900 will not charge and the touch screen and keypad won't work

That is a symptom of physical damage. Something inside was jarred loose in the fall. Repair might be an option, but often the cost of repair is so high that simply replacing the device is preferable.
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