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Old 11-15-2010, 09:12 AM   #1 (permalink)
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Default *HELP* DISPLAY ISSUE + BACK UP on 9300

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I've recently moved to 9300 and facing some odd display + back up issues

1. When I make calls call display screen suddenly flips and top 1/4 of the screen come down to bottom of the rest of 3/4 which doesn't affect overall performance of the phone but its very. very. annoying.

2. It is first time using desktop manager 6 and it just won't back up my blackberry. It is keep saying there was an error

I looked it up on this forum and over the internet but there is no solution described.
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Old 11-15-2010, 06:03 PM   #2 (permalink)
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Default Re: *HELP* DISPLAY ISSUE + BACK UP on 9300

Re #2, is DM seemingly throwing an error when backing up a particular database? What exactly is the error message?

If you are getting an error on a particular database, it's possible the database is corrupted. Clearing the database would be the solution. Then re-sync, or selectively restore that database from an older backup, or restore it manually.

If it is some problem you can't nail down, maybe a clean uninstall and then re-install may be the answer. Someone posted a link to the KB article yesterday and you should be able to find it if you need it.
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Old 11-16-2010, 06:29 PM   #3 (permalink)
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Unhappy Re: *HELP* DISPLAY ISSUE + BACK UP on 9300

Quote:
Originally Posted by aiharkness View Post
Re #2, is DM seemingly throwing an error when backing up a particular database? What exactly is the error message?

If you are getting an error on a particular database, it's possible the database is corrupted. Clearing the database would be the solution. Then re-sync, or selectively restore that database from an older backup, or restore it manually.

If it is some problem you can't nail down, maybe a clean uninstall and then re-install may be the answer. Someone posted a link to the KB article yesterday and you should be able to find it if you need it.
Posted via BlackBerryForums.com Mobile
I've managed to back it up on device manager 5 and updated OS to 5.0.0.977

Haven't yet tried device manager 6 yet as it was time for me to hit the traffic. Thanks for the heads up I might have to spend another night :(
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