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Old 12-15-2010, 05:44 AM   #1 (permalink)
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Default Read/Unread Messages

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Hi, am new to this thread and am facing an irritating problem with by BB
I configured my work mail on my BB but when I receive an email to my outlook it shows not read, but once it is delivered to my bb it directly shows as read even when I don't open it. I received a message saying the following:

To leave email messages on your email server you may need to complete the following steps:

1. In your email client (Outlook, Thunderbird, etc.) on your computer, under Tools or Mail > Preferences.

2. Select your email account.

3. Locate advanced, server settings or options.

4. Select the option to leave email messages on the server.

Unfortunately I wasn't able to locate the 4th option mentioned in my oultook which is to select the option to leave email messages on the server.

Can anyone please help with this issue? It really is frustrating coz once I receive an email and intentionally I don't want to open it directly, once delivered to my bb it shows read :(
Old 12-17-2010, 05:36 PM   #2 (permalink)
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Default Re: Read/Unread Messages

Not entirely sure if this will help, but try on your BlackBerry going to Messages, Press Menu Key, Options, Email Reconciliation. Select the email account in question and change Wireless Reconcile to off and On Conflicts to Mailbox Wins.
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