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Old 01-09-2011, 03:24 PM   #1 (permalink)
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Default Internet browser no longer works

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I've never had issues with my blackberrys internet browser until I installed os 6. Now whenever I try to use the browser to go on anything at all, even something as simple as google, it says "unable to find the requested server" and stops loading the page. Every other internet using app on my blackberry still works though such as facebook, app world, and bbm. Why is my browser no longer working?
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Old 01-09-2011, 03:38 PM   #2 (permalink)
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Default Re: Internet browser no longer works

Have you tried a battery pull - with the device on, remove the battery for 30 to 60 seconds and then put it back in. Let the BB reboot and see if that works.
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Old 01-09-2011, 05:45 PM   #3 (permalink)
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Default Re: Internet browser no longer works

Found this:
Quote:
If you are experiencing problems with the Web Browser of your BlackBerry Bold 9700, which was recently upgraded to OS6, you may do this work-around: Go to OPTIONS then search for Service Book. There, search for BlackBerry Internet Browsing Service 2 (take note of the number 2). Delete this service book. Make sure that you only have one (01) BlackBerry Internet Browsing Service present.
This guy was on about the 9700 but it might be worth a try. I don't see why it wouldn't work on a 9300.
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Old 01-09-2011, 06:20 PM   #4 (permalink)
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Default Re: Internet browser no longer works

I've done a billion battery pulls and they haven't worked. I just tried deleting the service book and doing a battery pull and even that didn't work. I don't understand what the heck is wrong.
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Old 01-10-2011, 01:25 PM   #5 (permalink)
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Default Re: Internet browser no longer works

Try wiping with Jl Cmder and then reinstalling the OS.
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