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-   General 9300 Series Discussion - Curve 3G (http://www.blackberryforums.com/general-9300-series-discussion-curve-3g/)
-   -   my screen went completely white and im unable to use my phone..what do i do?! (http://www.blackberryforums.com/general-9300-series-discussion-curve-3g/244324-my-screen-went-completely-white-im-unable-use-my-phone-what-do-i-do.html)

krisbell_hernandez 01-30-2011 09:05 AM

my screen went completely white and im unable to use my phone..what do i do?!
 
I was using my phone a few minutes before it happened and it was working just fine...later i pull my phone out of my pocket and the screen is blank/white. I tried pulling out the battery and leaving it aside for hours...what can i do now?

Dubdub 01-30-2011 09:59 AM

Re: my screen went completely white and im unable to use my phone..what do i do?!
 
If you pulled the battery with the device on and left it out a while, reinserted and let it boot and that did nothing maybe you need to wipe it with Jl_cmdr (see the FAQ) and reload the OS (yellow sticky at the top of the 9300 section).


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