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Old 02-10-2011, 04:23 PM   #1 (permalink)
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Default Need Help With Antenna Signal Problem

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Here is my story.

My phone was working fine. After ending a call the other day i put the phone in my pocket, after taking it out 30 minutes later it said SOS at the signal. So i took out the battery. Put it back in and then now says either..... Searching for signal or No signal.

I tried flashing, hard reset, restoring os.

I have the phone opened does anyone know where to locate the antenna for the signal?

Much help appricated. The phone was bought used so no warrenty and BB wants $50.00 to talk on the phone about any technical support, What a joke.
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Old 02-10-2011, 04:45 PM   #2 (permalink)
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Default Re: Need Help With Antenna Signal Problem

The antenna is in the bottom portion of the device, along the bottom edge.

If you don't have warranty support (bought used), RIM doesn't offer free support for non warranty devices.

My suggestion, get a SIM swap from your service provider. Often that can make a difference.
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Old 02-10-2011, 04:52 PM   #3 (permalink)
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Default Re: Need Help With Antenna Signal Problem

Did it get wet by any chance?
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Old 02-10-2011, 05:15 PM   #4 (permalink)
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Default Re: Need Help With Antenna Signal Problem

I damaged the antenna forsure when i took apart the phone i sill dont see no antenna though at the bottom.

never got it wet. or dropped.
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Old 02-10-2011, 05:17 PM   #5 (permalink)
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Default Re: Need Help With Antenna Signal Problem

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Originally Posted by zachpbet View Post
I damaged the antenna forsure when i took apart the phone i sill dont see no antenna though at the bottom.
How did you damage it if you don't know where it is?

How do you KNOW for certain it is the antenna?
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Old 02-10-2011, 05:19 PM   #6 (permalink)
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Default Re: Need Help With Antenna Signal Problem

what else could it be if not the antenna. ive done all software tests like resetting formating reinstalling etc.....

im guessing i damaged it when i changed the faceplate i don't know forsure.
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Old 02-10-2011, 05:32 PM   #7 (permalink)
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Default Re: Need Help With Antenna Signal Problem

Quote:
Originally Posted by zachpbet View Post
what else could it be if not the antenna.
Read my first post above.

I've had experience with this. Don't tear your BB apart when you could just try a SIM swap first... much less invasive. Like I said, EVEN if your SIM works in other devices and other BlackBerrys... even if.
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Old 02-10-2011, 05:35 PM   #8 (permalink)
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Default Re: Need Help With Antenna Signal Problem

right Jsanders but i've tried 5 different sim cards in the blackberry none work.
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Old 02-10-2011, 05:45 PM   #9 (permalink)
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Default Re: Need Help With Antenna Signal Problem

I thought it was four. From your other forum post.

Oh well.

Here is the antenna location... the piece at the bottom.

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Old 02-10-2011, 06:30 PM   #10 (permalink)
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Default Re: Need Help With Antenna Signal Problem

yup its been 5 total not 4

i dont think i could of got to that part of the phone by just changing the front housing. The screws are like stripped anyway i cant get them out =(
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Old 02-11-2011, 07:59 AM   #11 (permalink)
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Default Re: Need Help With Antenna Signal Problem

Quote:
Originally Posted by zachpbet View Post
i dont think i could of got to that part of the phone by just changing the front housing.
ok, I guess I'll have to refer you back to my initial post, again.
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Old 02-11-2011, 01:25 PM   #12 (permalink)
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Default Re: Need Help With Antenna Signal Problem

No good either with new sim card (2 new sim cards)

went to the store today and paid $10 for 2 sim cards activated both and neither worked =(

Im trying to install the new OS now, but stuck on deleteing the vendor.xml file from vista as i dont have any compatibility files button in windows explorer
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