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TMoooTM 08-21-2011 09:33 AM

Vibrate problem
The vibrate feature on my 2 week old 9330 stopped working - any ideas? thanks

NJBlackBerry 08-21-2011 09:48 AM

Re: Vibrate problem
Welcome to BB Forums.

First step in troubleshooting - did you pop the battery out for a few seconds and then put it back in?


TMoooTM 08-21-2011 10:09 AM

Re: Vibrate problem
Hi NJ BB, thank-you, yes, tried the battery in/out, no luck.

Motorcycle Mama 08-21-2011 10:22 AM

Re: Vibrate problem
If it's two weeks old, take it back for a replacement.

You can test the functions by going to Options > Device > Device and Status Information and typing t e s t. Then you can run Diagnostic Tests to see if the hardware is working.

Options > Status on older OS versions.

TMoooTM 08-21-2011 01:50 PM

Re: Vibrate problem
Thank-you ! i ran test - vibrate dead, unit will be going back. Appreciate confirmation i wasn't a "404". thanks.

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