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Old 08-21-2011, 09:33 AM   #1 (permalink)
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Unhappy Vibrate problem

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The vibrate feature on my 2 week old 9330 stopped working - any ideas? thanks
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Old 08-21-2011, 09:48 AM   #2 (permalink)
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Default Re: Vibrate problem

Welcome to BB Forums.

First step in troubleshooting - did you pop the battery out for a few seconds and then put it back in?

Thanks.
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Old 08-21-2011, 10:09 AM   #3 (permalink)
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Default Re: Vibrate problem

Hi NJ BB, thank-you, yes, tried the battery in/out, no luck.
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Old 08-21-2011, 10:22 AM   #4 (permalink)
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Default Re: Vibrate problem

If it's two weeks old, take it back for a replacement.

You can test the functions by going to Options > Device > Device and Status Information and typing t e s t. Then you can run Diagnostic Tests to see if the hardware is working.

Options > Status on older OS versions.
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Old 08-21-2011, 01:50 PM   #5 (permalink)
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Default Re: Vibrate problem

Thank-you ! i ran test - vibrate dead, unit will be going back. Appreciate confirmation i wasn't a "404". thanks.
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