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Old 01-17-2012, 12:32 PM   #1 (permalink)
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Default Cursor and Scrolling Goes Crazy?

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Myself and my Mrs both have a Blackberry Curve 9300 3g. I've had mine a week longer than my Mrs but her's has developed a fault where as the cursor scrolls up and down non-stop and it's making the phone unusable.

I saw a post on here saying it was a possible problem with the Facebook app and that could be causing the problem, but it's not just Facebook app the scrolling goes crazy, it's anything.

Is there a fix I can do so we don't have to send it in for repair?

My network I got the contract with said it's a sign of the phone's hardware starting to fail.
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Old 01-17-2012, 01:13 PM   #2 (permalink)
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Default Re: Cursor and Scrolling Goes Crazy?

Have you tried a battery pull?

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Old 01-17-2012, 01:19 PM   #3 (permalink)
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Default Re: Cursor and Scrolling Goes Crazy?

Yes and it lasts all of 5 minutes before it starts to scroll again.
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Old 01-17-2012, 02:03 PM   #4 (permalink)
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Default Re: Cursor and Scrolling Goes Crazy?

Was it dropped or did it get wet or damp?
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Old 01-17-2012, 04:26 PM   #5 (permalink)
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Default Re: Cursor and Scrolling Goes Crazy?

Neither.
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Old 01-17-2012, 04:45 PM   #6 (permalink)
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Default Re: Cursor and Scrolling Goes Crazy?

What did you do to the device just before this happened - install an app or theme perhaps?
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Old 01-17-2012, 04:51 PM   #7 (permalink)
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Default Re: Cursor and Scrolling Goes Crazy?

Absolutely nothing at all. The memory is too small to put anything on anyway.
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Old 01-19-2012, 05:36 PM   #8 (permalink)
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Default Re: Cursor and Scrolling Goes Crazy?

Have you tried reinstalling the OS? If that doesn't fix the issue then it could be a hardware issue.
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Old 01-20-2012, 12:27 PM   #9 (permalink)
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Default Re: Cursor and Scrolling Goes Crazy?

We reflashed to the leaked 0s6 ver 702 and it made no difference so we reflashed back to the 3 UK ver 577 stock and it's gone in for repair.

I can only think it's an hardware failure.
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