BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 05-22-2012, 11:28 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Aug 2011
Location: UK
Model: 9300
Carrier: none
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Please help reset and update software

Please Login to Remove!

Ok my daughters BB 9300 for some reason deleted all her contacts, and is generally very very slow.

So I decided to backup SD bard, and do a wipe and start again.

I went into Security>security wipe> delete emails, contacts, media card.

it did it stuff, I then connected to my BB desktop on Mac, it connected fine, I then tried to do an update to the OS as it is on OS v6.2647 and there is a newer version, however it keeps saying needs 6Mb data free.

The BB desktop says there is 35mb free, what else canI do? this is freaking me out, Ive tried x3 wipes.

Is this correct how you do a complete restore of the 9300?

Also after I have done this wipe it shows I only have 44Mb free applicatoon memory, is this correct? seems low and maybe why I cant do a OS update?

anyone can help please

Last edited by MrMrMr : 05-22-2012 at 12:43 PM.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Please help reset and update software
Thread Thread Starter Forum Replies Last Post
Index of pictures is reset after firmware update franc General 8900 Series Discussion - Javelin 4 09-07-2010 05:29 AM
Wireless update reset all my settings rsherid General 9500 Series Discussion - Storm 0 04-08-2010 01:32 AM
Update reset my purchased software Stu_Tour General BlackBerry Discussion 3 11-20-2009 11:43 AM
Device software update 4.5 error frnchkis General BlackBerry Discussion 0 04-01-2009 12:06 AM
RIM software update question spamber RIM Software 1 04-24-2005 10:54 PM

Vintage Mac Tools 1/2" Fan Clutch Wrench - S140
Vintage Mac Tools 1/2MAC6-6 MOTOROLA METAL CAN Triac Vintage NEW
MAC6-6 MOTOROLA METAL CAN Triac Vintage NEW picture¼” ratchet vintage very nice cond Mac Tools MR5 (( Loc23 ))
¼” ratchet  vintage  very nice cond   Mac Tools  MR5    (( Loc23  )) pictureVintage MAC Tools 5/16" x 1/4" Double Open-End Wrench, D1, USA
Vintage MAC Tools 5/16Vintage MAC V306, 15/16", 6-Point Impact Socket with a 1/2" Drive
Vintage MAC V306, 15/16

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.