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Old 06-17-2012, 02:57 PM   #1 (permalink)
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Unhappy Lost photos after upgrading blackberry! Please help!!

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I received a new Blackberry from Verizon and realized that even though I used Backup Assistant, my photos weren't transferred. I have no sim card and my new blackberry is already activated.

This lead my to Blackberry Desktop where I could sync my media and transfer the photos. Unfortunately, it prompted me to upgrade my old blackberry before saving and syncing the photos. After upgrading, it now says that I have no photos! They are all gone and they were SO important.

I have to send my old blackberry back to Verizon tomorrow or I'll be charged $500! Can anyone help me asap?!

Thank you so much!!
Old 06-18-2012, 04:00 PM   #2 (permalink)
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Default Re: Lost photos after upgrading blackberry! Please help!!

were the photos stored on THE media card or internal mEmory?
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