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gailgailgail 06-22-2012 12:09 PM

enterprise account screen
just received my blackberry curve from t-mobile and in the e-mail set up screen it's only asking me for an enterprise account password. Can I exit this screen to set up my internet e-mail account?

devnull 06-22-2012 12:25 PM

Re: enterprise account screen
Do you have a Blackberry data plan activated on your account with Tmobile?

tsac 06-22-2012 07:33 PM

Re: enterprise account screen
If you are on a corporate blackberry you must have the activation password. If not then you will need a blackberry data plan as devnull stated.
It also sounds like the phone has an IT policy on it and may be a referb from someone and it was not completely reloaded with new OS. Simply doing a wipe does not remove the policys.

I would go to a T-Mobile store and have them check it.

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