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Old 06-22-2012, 12:09 PM   #1 (permalink)
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Default enterprise account screen

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just received my blackberry curve from t-mobile and in the e-mail set up screen it's only asking me for an enterprise account password. Can I exit this screen to set up my internet e-mail account?
Old 06-22-2012, 12:25 PM   #2 (permalink)
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Default Re: enterprise account screen

Do you have a Blackberry data plan activated on your account with Tmobile?
The Search tool and BlackBerryFAQ answer many questions.
Old 06-22-2012, 07:33 PM   #3 (permalink)
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Default Re: enterprise account screen

If you are on a corporate blackberry you must have the activation password. If not then you will need a blackberry data plan as devnull stated.
It also sounds like the phone has an IT policy on it and may be a referb from someone and it was not completely reloaded with new OS. Simply doing a wipe does not remove the policys.

I would go to a T-Mobile store and have them check it.
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