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mrthunderstorm 07-06-2012 01:28 PM

blackberry 9320 help
 
i have a blackberry 9320 curve. the device connects to the laptop via cable and bluetooth fine but when trying to use the backberry desktop software ver 7. i cannot get the software to detect the phone via bluetooth so i can just use only the bluetooth. any help would be great as its doing my head in. :smile: my laptop has windows 7 home premium running on it

Dubdub 07-06-2012 02:11 PM

Re: blackberry 9320 help
 
Are you connecting directly into the laptop's USB port or going via a HUB? BB's do not like HUBs so if you are using one try connecting directly.

Does it connect properly to another PC or Mac?

DM 7 is know to be a bit buggy. Try DM 6.19 or later.

ZombieBerry 07-06-2012 02:43 PM

Re: blackberry 9320 help
 
Uninstall the OS from your computer

Delete the contents of the AppLoader directory (not the directory itself, just all the contents)

Reboot the computer.

Reinstall the OS that you wish to load on your device.

Delete all vendor.xml documents from your computer.(unless your OS is from your carrier/Orange)

Connect your device directly to your PC via USB, and fire up the desktop manager.

gngngn 07-20-2012 05:51 PM

Re: blackberry 9320 help
 
I have the exact problem! Via USB cable it is fine! Via only bluetooth - nothing! I have W. Vista. I can for ex. send a photo to my phone via bluetooth but BlackB Desktop Software doesn´t connect with the phone althought Vista sees it...:(


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